| Flexibility
– Fits Your Unique Communications Needs
Flexible
Call Handling
TelePCX provides flexible call
handling, call routing and call management to handle calls
for almost any situation. An incoming call can be answered
by an operator, Auto Attendant or directly routed to an
Interactive Voice Response (IVR) answer sequence. Call Management
allows users to set functions such as Call Screening or
Call Waiting. Users can route calls to a designated number
through Call Forward, Message Notification or One Number
Follow Me. Auto-least-cost-routing sends outbound calls
via the cheapest telephone company service using predefined
routing data in the TelePCX server. TelePCX allows you to
handle calls as your business and employees require with
ease and flexibility.
Self-Manageable TelePCX provides you
with a GUI-based “configure & tool” function
that allows you to easily set up and self manage the system.
For the first time ever, you can maintain your company’s
telephone system efficiently and economically.
Affordable Computer Telephony (CT) Applications
(Refer to Brochure Graphics)
It is no longer cost prohibitive for small to medium sized
businesses to implement Customer Relationship Management
and provide responsive/interactive customer service. TelePCX
is a One-Box communication platform that can be expanded
and customized for integrated computer telephony applications.
Applications like Virtual Extension, Office Hoteling and
Secretarial Service provide the mobility, manageability,
flexibility, and expandability for business communications.
Full spectrum of Hardware Extends Functionality
TelePCX provides interface options for VoIP, T1/E1/PRI/BRI
and Analog trunk lines within the same system. By adding
PBX cards, you can upgrade your PBX from an analog 4-trunk/8-extension
system to a 238-trunk/616 extension system with the combination
of various telephone interfaces mentioned above.
The smart infrastructure of TelePCX allows
inter-communication between different types of interfaces
(Trunk, Extension and VoIP port). This facilitates a unique
Multi-location architecture, WorkAnywhere and Conferences
through VoIP capabilities. |
